CANCELLATIONS
Cancellations of confirmed bookings will result in the following charges:
48 hours or more:
A confirmed booking that is cancelled more than 48 hours prior to the booking date and time will incur no charges. All payments will be refunded in full.
24 to 48 hours:
Cancellations made from 24 - 48 hours prior to the booking date and time will be charged fifty percent (50%) of the base cost of the total studio rental. The remaining 50% of the base fee plus all prepaid equipment rental fees, cleaning and damage deposits will be refunded.
If cancellation is made more than 24 hours prior to the booking time and date, cancellation fees may be waived by Company, at Company's discretion, if the session is rebooked within five working days and the Company studio calendar can accommodate the new shoot date and time.
Less than 24 hours:
Cancellations made less than 24 hours prior to the booking date and time will be charged the full fee of the base studio rental. Prepaid equipment rental fees, cleaning and damage deposits will be fully refunded.
All refunds to be confirmed by the Company and will be made in the manner used for the original booking. Company reserves the right to charge a 5% processing fee for the refund of any basic rental fee due to cancellation.